Delivery information

Supply and Fit
Universal are now offering a Supply and Fitting Service via our network of Approved Installers, they will provide you with a complete door replacement solution, including-

• Providing a fully inclusive quotation
• Measuring and specification service
• Full site evaluation
• Removal and disposal of existing door
• Fitting and installation of your new designer door
• After sales and replacement parts service

Supply Only
If you require "Supply only" product; all of our approved installers will be happy to quote you. Overseas delivery prices can be supplied upon request by contacting our 0800 073 1899 freephone number or by emailing sales@designerdoorsonline.co.uk.

Delivery Lead Time
Delivery lead time for your designer door system is nominally 15 working days from receipt of order, in each case the delivery date will be notified and agreed with the customer at the time of order.

Goods Receipt Procedure (Supply only)
All of our door systems are checked in full before dispatch from the factory, however it is important to check your goods upon receipt to ensure they are the correct size and style and undamaged. The delivery contractor will ask you to inspect the door and sign for receipt in good condition, when doing so visible transport damage must be detailed and noted clearly by you at the time of receipt on the delivery note for a claim to be entertained. Should any discrepancies be evident, the word “damaged” must be written on the driver’s notes. No liability whatsoever will be taken by Universal Aluminium Components Ltd or our chosen carrier when a clearly signed Proof of Delivery note has been obtained even where the words “not checked”, “unexamined” or words to that effect have been marked by the receiving customer, such annotation shall not render the company liable for any shortage or damage subsequently discovered. Risk in the goods sold passes to the customer upon delivery, whether or not a signature of receipt has been obtained.

Customers should be aware that once any permanent alteration to the door system has been made (including drilling etc), you will be deemed to have accepted the goods as supplied. Unfortunately, Universal Aluminium Components Ltd cannot replace a faulty or incorrectly supplied door if any alterations have been carried out. If a third party has been engaged to carry out the installation they must thoroughly check the consignment for completeness prior to any drilling or permanent alteration to the door system. Please see our Terms & Conditions for our procedure for damage notification.