Universal Aluminium Components is registered under the Data Protection Act 1988 (registration certificate Z2448877). In order to carry out order instructions we will be processing data pertaining to you, and shall assume that you consent to us doing that in whatever manner is necessary and appropriate to enable instructions to be correctly actioned.
Information We Collect
In operating our website we may collect and process the following data about you:
i. Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data and other communication data.
ii. Information that you provide by filling in forms on our website, such as when you register for information or make an order/ purchase.
iii. Information provided to us when you communicate with us for any reason.
We may on occasion gather information regarding your computer whilst you are on our website. This enables us to improve our services and to provide statistical information regarding the use of our website to our advertisers where appropriate.
Such information will not identify you personally, it is statistical data relating to our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.
Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and the service that we provide to you. Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
Use of Your Information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
i. To provide you with information requested from us, relating to our products or services
ii. To send you goods purchased from the website, and supply to you services purchased via the website.
iii. To send statements and invoices to you and collect payments from you relating to the above goods and services. To meet our contractual commitments to you.
iv. To notify you about any changes to our website, such as improvements or service/ product changes, that may affect our service.
v. To improve your browsing experience by personalising the website
vi. To provide third parties with statistical information about our users – but this information will not be used to identify any individual user.
If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
Storing Your Personal Data
We will take all reasonable technical and organisational precautions to prevent loss, misuse or alteration or your personal information. Data that is provided to us is stored on our secure password and firewall protected servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology The transmission of information via the internet is inherently insecure, therefore we cannot guarantee the security of data sent to us electronically over the internet and transmission of such data is consequently entirely at your own risk.
Disclosing Your Information
Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries.
We may also disclose your personal information to third parties:
i. Where we are legally required to disclose your information.
ii. To assist fraud protection and minimise credit risk.
Please advise us where circumstances change and personal information which we hold about you needs to be corrected or updated.
Third Party Links
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Access To Information
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Additionally, such requests require the supply of appropriate evidence of your identity (for this purpose we will usually accept a photocopy of your passport certified by a solicitor/ bank, plus an original copy of a recent utility bill showing your current address). Should you wish to receive details that we hold about you please contact us using the contact details below.
Universal Aluminium Components Limited
Tel: 0800 073 1899 (freephone)