Spares & Support

At Universal Aluminium Systems, we always welcome customer feedback, which helps us to shape our future business and uphold our high level of service standards. Our Designer Door range is no exception; our customer support team are dedicated to providing service of the highest standard and available to answer all your product queries.

We are able to provide spares advice on replacements for door furnishings, door seals, hinges or Euro cylinders, as well as arranging the supply of door accessories such as duplicate keys and touch-up paints.
- For Spares and Support please contact your Approved Installer.

If you have any questions or if you are currently experiencing a problem with one of our door systems, please contact one of our support advisors on our 0800 073 1899 freephone number or via email support@designerdoorsonline.co.uk. Our Service Centre is open 9am-5pm Monday to Friday.

Our door products use only the best materials to ensure all of our doors meet our exacting standards and we apply strict quality-control procedures at every stage of door production. Our manufacturing facility holds an extensive stock of the items that are likely to require repair or replacement for both single and double doorsets to ensure we can deliver an efficient customer spares service.